December 3, 2014
Have you ever dropped your dog at a kennel while you and your family went off to enjoy a much-deserved vacation, only to feel the overwhelming guilt of abandoning your four-legged family member into the care of strangers? Or asked a neighbor or family member to look in on and care for your dog then worry whether they forgot.
Now you have another option, in the form of Rover.com. This is a service that has been needed for decades, where dog owners have the option of hiring local pet sitters to care for their precious pooch either at a sitter’s home or at the dogs home. Either option allows your dog to be cared for by someone who really loves dogs, and will care for your baby while you’re away from home.
Rover.com was started November 2011. CEO Aaron Easterly, along with investorsPetco, Madrona, Foundry Group, Menlo, CrunchFund, A-Grade Investments, and Rolling Bay Ventures, have a promising business venture going that benefits the company, sitters, and customers. Their headquarters in Seattle employee more that 75 people devoted to seeing your dog, no matter where you live, receives the best care possible whenever you aren’t around.
It’s important to do a thorough search anytime you plan to use a new service. Hopefully, I’ve taken some time to get the basics about this company and how the service works.
To use Rover.com, you can begin by going to their website and signing up. Simply create a profile of your dog to get started. Not only will your dog get individualized attention, but you’ll likely have several qualified sitters to choose from who offer a wide range of services. There are seven easy steps to ensure you not only pick the right dog sitter but to help that sitter grow their business through favorable reviews.
Step 1: Make your Dog a Star!
Create a profile for your dog(s) when prompted. Upload photos and include a colorful description to help sitters get to know your pup.
Step 2: Find Your Perfect Sitter
Navigate to the Search box and enter your dates. Choose a sitter who will come to your home or a sitter who will watch your dog in their home. Further refine your results by reading sitter’s reviews, filtering by price, and zooming in and out on the map to search within a radius.
Step 3: Connect with your Sitter
Connect with your sitter using the “Contact this Sitter” button on your sitter’s profile. Consider messaging multiple sitters, especially if you are looking for a quick response. Get to know your sitter and, if you would like, schedule a meeting between your sitter and your pooch.
Step 4: Book Your Stay and Pay Your Sitter Through Rover.com
Book your stay using the “Book It!” button on your sitter’s profile or in your message thread. Pay your sitter securely through the Rover transaction system using your credit card. Rover.com will hold these funds until after your dog has been cared for to make sure you are satisfied with the service. Remember that paying throughRover.com allows the site to stay up and running!
Step 5: Exchange Information with your Sitter through Rover.com
Exchange addresses, contact information, and drop off and pickup details with your sitter. Make sure your sitter has emergency information and any details required for your dog’s care. Exchanging this information through the Rover.com messaging service ensures that this information is always available to your sitter.
Step 6: Let Your Sitter Pamper Your Dog and Enjoy your Vacation Stress-Free!
Remember, your Rover is in a happy home enjoying their stay-cation. Relax!
Step 7: Leave Your Sitter a Review
The Rover community will thank you for reviewing your dog sitter. Woof!
At Rover, you’re likely to find about as many kinds of services are there are sitters, but you can generally expect to see four main types:
• Overnight care at the sitter’s home.
• Overnight care at your home.
• Dog walking. Though walks are usually included in the nightly rate, you can often book dog walking as a separate visit. Also, see Do sitters offer dog walking?
• Day care. Though day care is usually included in the nightly rate, you can book day care as a separate visit.
You’ll find a sitter’s overnight rates displayed in search results and prominently on the sitter’s profile page.
Sitters’ rate cards display some of the services they offer, as well as the variations in pricing depending on the age of the dog, number of dogs in the stay, or length of the stay. To find the rate card, click the Services and Rates tab on the sitter’s profile page.
Rover.com is always looking for new pet sitters, as well as new clients. A new pet sitter has the opportunity to advance their booking totals by submitting to a background check. This page describes some of the “badges” a sitter may display on their profile.
Besides the Background Check badge, there are badges for passing a Training Test, a Protection Package badge and exceptional sitters have the Rover Pack. These badges are explained in more detail on their website and will allow you to choose a sitter with the experience level you prefer.
Ralph S. From West Babylon, New York writes
“Dog boarding with Rover.com was easy and worry-free. It really is a very convenient way to find a local and caring family to watch our dog. Much better than putting him in a kennel where he’ll spend 90% of the time in a cage with no one to pay him any attention.”
The Rover.com sitter you select will stay in constant contact while your away and even send pictures of your pet. It’s the next best thing to being there yourself.
Each stay comes with veterinary insurance and for a few extra bucks The Rover Protection Package provides the sitter with access to Rover’s Ask a Vet service during Griffin’s stay.”
The Better Business Bureau states Rover.com has been a BBB Accredited Business since July 18, 2012. They have determined that Rover.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.
Rover.com offers specials on their services, so be sure to check them out the next time you need someone to care for your dog who will treat your fur-baby as they would their own.