A Virginia woman is heartbroken after the dog she calls her “soulmate” died while in the care of a Petco groomer in Virginia. Now the woman is considering taking legal action, ABC News reported June 1.
Allison, who is a food operations manager at the Beaumont Juvenile Correctional Center told ABC News
“They didn’t even tell me why I had to go there, just that one of the managers would meet me there. I walked into it blind.”
Allison walked into the vet clinic, only to find Colby with “glazed over” eyes. All the Petco assistant manager had told Allison was Colby had been given a bath then put into the drying unit. The groomer who had been working on Colby left to go to a graduation, and Colby was forgotten.
Colby had been dead for at least 45 minutes, and the vet said his internal temperature was still above 105 degrees. Allison describes the moment she saw Colby’s lifeless body
“I just started screaming. Colby was my everything.”
The vet said Colby likely died from a heat stroke. Allison says Petco should have been more aware, especially since Colby was a special case where the owner had to carry him back herself due to his anxiety.
“I don’t know if they turned him over to another groomer and they dropped the ball or what. I know people walk back and forth past the dryers constantly because I have to take Colby back there myself with his anxiety.”
Petco released a statement about Colby, saying the company is taking “full responsibility” as well as “immediate action” to investigate Colby’s incident.
“All of us at Petco are heartbroken by Colby’s passing. The health and safety of pets is always our top priority and we take full responsibility for all animals under our care. Our thoughts are with Colby’s family at this difficult time.
Allison is considering legal action to get justice for Colby. At this time she’s unsure whether she’ll get another dog because she doesn’t think she can handle losing another one and feels she should have done better by him.
Those who use a dog groomer for their pet should be aware Colby isn’t an isolated incident. Dog groomers have been caught either abusing or neglecting dogs in all parts of the United States. Be careful who you use to care for your dog, and make sure they have the qualifications and the kindness to do their job.