The following is in response to a request for the Texas Board of Veterinary Medical Examiners to revoke the license of Kristen Lindsey, DVM, whose photo of Lindsey holding a cat named Tiger went viral in mid-April.
An investigator will request response from Lindsey, then gather second opinions and comments on the response from the person making the complaint. Investigator will review and analyze all documents and evidence and then write a report on the investigation.
Phase 2: Review Process (1-3 Months)
A. Medical Case Review
At least 2 veterinarians from the Board review the ROI and associated documents to analyze the complaint. Staff then sends cases in which the respondent is a specialist to another specialist for review, and then all of this is forwarded for medical review. Then both parties are notified of the results.
B. Administrative (Non-Medical) Case Review
The Director of Enforcement will review the ROI and route the case to Staff Committee, who can dismiss, propose and agreement or refer the case to an Informal Settlement Conference.
Phase 3: Informal Settlement Conference (ISC) (1-5 Months)
The Enforcement Committee will make a determination on whether a violation has occurred and the appropriate disciplinary action and offers and agreed order. The complainant and respondent are allowed to attent to present their case. Within a set time the respondent may accept the settlement offer or request a hearing before the State Office of Administrative Hearings.
Phase 4: Final Agreed Order (1-5 Months)
The Board will accept and sign the final agreement from ISC or Staff Committee at their next board meeting.
Phase 5: Hearing Set at SOAH (1-18 Months)
The Board may proceed with the filing if the respondent declines the settlement or fails to respond in a timely manner, or if the Board rejects an offer.
What this boils down to is it can take a minimum of one year and a maximum of three years before Lindsey could have her license revoked. So pay no attention to media gossip saying “emergency” meetings are being held by the Texas Board of Veterinary Medical Examiners. Like with any major organization, they have protocol and procedures that must be followed.
This doesn’t mean you can’t file a complaint on Lindsey. It may help in the final decision made by the board is all of us file complaints. Just don’t expect the wheels of justice to move very fast. You can contact the Board by email at email@example.com